The EQ Homeowner Portal is a web-based Portal where a Borrower can interface with Lenders or Servicers in a secure environment to handle a refinance or loan workout transaction. The borrower financial and questionnaire documentation can all be completed online through the Portal, allowing for the timely exchange of data that is needed to expedite the transaction. By interacting directly through the Portal, the Borrower can check on the status of the transaction as well as become more engaged in working with the Lender or Servicer. Data and documents are secure, providing an audit trail to ensure compliance and customer satisfaction.
Equator provides the software, ecommerce connectivity, professional services and data required to enable REO, Short Sale, and Loss Mitigation Outsourcers’ (Midsourcers) success in managing delinquent loans and real estate owned properties. Midsourcers benefit from improved profitability, efficiency, and lower costs of managing assets by utilizing one easy to adopt, scalable platform that automates the default management process and is integrated with all major Servicing and Investor systems.
Midsourcers improve performance by managing non-performing and delinquent assets using Equator’s software for daily activity while the EQ Marketplace connects everyone involved in a safe and transparent environment to exchange data and documents. The Platform tracks all reimbursable expenses, while automating and assuring compliance with all client rules, process, and reporting requirements. Midsource™ enables multiple location or work-from-home programs, seamlessly supports dedicated or shared resources across client accounts, and results in faster client decisions.
Midsource offers highly configurable workflow and rules engines along with back-end administration to configure a client’s processes and rules. Midsourcers can segment properties by portfolio or loan characteristics. Compliance is assured thanks to an advanced audit trail that tracks all activities performed.
Midsource is the ideal way to grow servicing volumes and profit margins.
